Safety guide

Use protected payment.

• Card with chargeback protection — most UK debit and credit cards let you dispute a charge if the item never arrives or is materially different.
• PayPal Goods and Services — keep all messages inside PayPal. You can open a case if things go wrong.
• Resale platform payment — StubHub, Twice, Viagogo etc. handle the money escrow-style.

Avoid: bank transfer, PayPal Friends and Family, gift cards, cryptocurrency, and cash on meet for high-value items.

What proof to ask for

• For tickets: a screenshot of the ticket inside the official app, with the seller's username and today's date written by hand or visible on screen.
• A receipt screenshot showing the original purchase.
• A short screen recording navigating through the ticket inside the official app.
• For photocards and merch: photos showing the item, condition, and packaging, plus a note with today's date and the seller's handle.

Buyer red flags

None of these are proof of fraud on their own — but two or three together is a reason to walk away.

• Stock photos with no personalised note (no seller handle, no today's date).
• Cropped or blurred everything so you can't verify event, date, seat, or member.
• Pressure to pay quickly — “someone else is interested”.
• A request to move off-platform (Telegram, WhatsApp, KakaoTalk) before payment.
• Insistence on bank transfer, PayPal Friends and Family, gift cards, or crypto for a high-value item.
• A brand-new social account with no posts and no followers connected to the same fandom.
• A price that is significantly below the market rate for sold tickets in the same section.
• Refusal to send a short screen recording inside the official ticket app.

Seller red flags

If you are the seller, watch for these on the buyer's side too.

• A buyer asking you to ship before they pay, or to mark a PayPal payment as “Friends and Family”.
• A buyer paying with a clearly mismatched name, then asking you to refund to a different account.
• An overpayment that you are then asked to partially refund (classic chargeback fraud).
• A buyer pushing for tracked + signed-for shipping but insisting it goes to an unrelated forwarding address.

Why we don't say “verified seller”

We never label a seller as “verified” or “trusted”. The badge on a proof card describes the evidence on this card, not the person behind it. A seller with a clean history can still scam you on the next deal, and a fresh account with strong proof can still be honest. The risk score is a hint to slow down, not a green light to skip your own checks. See the terms and the disclaimer below.

Reporting suspicious proof

Every public proof card has a “Report this proof” button. Reports are private. We review every report manually.